GreenCare Pro operates the Platform at yeahrescuemylawn.com and through our mobile applications. We connect homeowners and property managers ("Consumers") with independent lawn care and landscaping professionals ("Providers"). References to "we," "us," or "our" in this policy refer to GreenCare Pro.

If you have questions about this Privacy Policy, contact us at support@greencarepro.com.

2.1 Information You Provide Directly

• Account information: Name, email address, phone number, and profile photo when you register.
• Service address: Property address(es) where services are requested.
• Payment information: Credit or debit card details collected and processed by Stripe. We do not store full card numbers on our servers.
• Provider-specific information: Business name, driver's license, vehicle information, insurance documentation, service area, and professional certifications.
• Communications: Messages sent through the Platform between Consumers and Providers.
• Photos: Before and after job photos uploaded by Providers, and any photos you submit with reviews or disputes.

2.2 Information Collected Automatically

• Device information: Device type, operating system, app version, and unique device identifiers.
• Log data: IP address, browser type, pages visited, and timestamps of activity.
• Location data: Approximate or precise location when you grant permission, used to match Consumers with nearby Providers and assist Providers with navigation. You can revoke location access at any time in your device settings.
• Camera: Used only when you choose to take or upload job photos. Camera access is never used in the background.
• Usage data: Features used, service requests submitted, jobs accepted or declined, and notification interactions.

2.3 Information from Third Parties

• Authentication: If you sign in using Replit's authentication service, we receive your profile information (name and email) from that service.
• Payment processor: Stripe provides us with transaction status and limited payment metadata. We do not receive your full card number.

We use the information we collect to:

• Create and manage your account and authenticate your identity.
• Match Consumers with available Providers in their area.
• Process service requests, quotes, job offers, and job completions.
• Process payments and send receipts.
• Send notifications about job offers, scheduling, status updates, and payment confirmations.
• Enable review and rating features after job completion.
• Analyze job photos using AI technology to support quality assurance and dispute resolution.
• Detect and prevent fraud, abuse, and security incidents.
• Comply with legal obligations.
• Improve and develop new features of the Platform.
• Respond to your support requests and disputes.

We do not sell your personal information. We share information only in these circumstances:

• Between Consumers and Providers: When a job is matched or a quote is submitted, relevant details (name, service address, job description) are shared with the other party as necessary to perform the service.
• Payment processors: We share necessary payment information with Stripe to process transactions securely.
• Service providers: We may share information with trusted third-party vendors who help us operate the Platform (e.g., cloud hosting, email delivery, analytics). These vendors are contractually required to protect your data and may only use it to provide services to us.
• Legal requirements: We may disclose information if required by law, court order, or government authority, or to protect the rights, property, or safety of GreenCare Pro, our users, or the public.
• Business transfers: If GreenCare Pro is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is subject to a different privacy policy.

Mobile Information & SMS Opt-In Data: No mobile information, including phone numbers and SMS opt-in consent data, will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in consent and the related phone number(s) are not shared with any third party other than the messaging delivery vendor (Twilio) strictly to send the messages you have requested. This restriction also applies to any subsidiaries, affiliates, or sister companies.

When you provide your mobile phone number during account registration, phone verification, or in your account settings, you may receive transactional SMS text messages from Grass and Garden / Green Care Pro at that number. These messages relate directly to your use of the Platform — for example: account verification one-time passcodes, job offers, schedule confirmations and reminders, on-the-way and arrival alerts, completion and payment receipts, dispute and refund updates, and gift code delivery.

Opt-In: By submitting your phone number on the Platform, you consent to receive SMS messages from us at that number. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply.

Opt-Out: Reply STOP to any message to stop receiving SMS messages, or disable SMS notifications in your account settings. Reply HELP to any message for assistance, or contact us at support@yeahrescuemylawn.com or (901) 471-1320.

Sharing of Mobile Information: No mobile information, including phone numbers and SMS opt-in consent data, will be shared with third parties or affiliates for marketing or promotional purposes. The only third party with whom your mobile number and message content are shared is our messaging delivery vendor (Twilio), strictly for the purpose of transmitting the messages you have requested. This restriction also applies to any subsidiaries, affiliates, or sister companies.

For full SMS program terms (including program name, supported carriers, and frequency disclosures), see Section 6.4 of our Terms and Conditions.

Our mobile apps ("Grass and Garden" and "Green Care Pro") request the following device permissions:

• Camera: Used to take and upload job verification photos (before and after service). Only accessed when you actively choose to take a photo. Never used in the background.
• Location (Foreground only): Used to help match Consumers with nearby Providers and to assist Providers with navigating to job sites. Location is only accessed while the app is open and in use. We do not track location in the background.
• Internet access: Required to communicate with our servers for all Platform features.
• Notifications: Used to send job offers, scheduling reminders, and status updates. You can manage notification preferences in your device settings.

You can revoke any permission at any time in your device's app settings. Revoking certain permissions may limit some features of the app.

We retain your personal information for as long as your account is active or as needed to provide you services. We also retain data as required to comply with legal obligations, resolve disputes, and enforce our agreements.

If you delete your account, we will delete or anonymize your personal information within a reasonable time, except where we are required to retain it by law.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Portability: Request your data in a structured, machine-readable format.
• Opt-out of marketing: Unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, contact us at support@greencarepro.com. We will respond to your request within 30 days.

The Platform is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete it. If you believe we may have information from or about a child under 13, please contact us at support@greencarepro.com.

We use industry-standard security measures to protect your personal information, including encryption in transit (HTTPS/TLS), secure database storage, and access controls. Payment data is handled by Stripe, which is PCI DSS compliant.

While we take reasonable measures to protect your data, no system is completely secure. We cannot guarantee the absolute security of information transmitted over the internet.

The Platform may contain links to third-party websites or integrate with third-party services (such as Stripe for payments). This Privacy Policy does not apply to those third-party services, and we encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting a notice on the Platform or by sending you an email. The updated policy will show the revised "Last updated" date at the top. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Platform: yeahrescuemylawn.com
• Email: support@greencarepro.com